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Policies

Access all of Forest Green Rovers' club policies including the terms and conditions for our ticketing and online streaming services.

Privacy Policy

Forest Green Rovers complies with the Data Protection Act 2018. We collect, store and use personal data carefully, and ensure that it is kept secure. As a rule we do not, and will not, pass the information that you give us to any organisations. 

However, we may disclose personal information as part of a legal process, for example, in response to a court order.

We also may disclose such information in response to a law enforcement agency’s request or where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, non-compliance with of our Terms, or as otherwise permitted or required by law and consistent with legal requirements. You can read our Privacy Policy in full, below.

(PDF)

Club behaviour policy

Forest Green Rovers Football Club aims to provide a safe and friendly environment for all visitors.

At times the behaviour of some visitors falls below what we would expect as reasonable and responsible members of society. On occasions this behaviour may breach the rules and regulations governed by the football authorities or legislation introduced by HM Government.

For the purposes of transparency, here's a list of sanctions taken from our Club Policy, outlining the action we would look to enforce in any circumstance outlined below:

Smoking (including the use of vape devices) inside the stadium (Breach of Ground Regulation 15): Written Warning To Be Of Good Behaviour for up to 12 months

Possession of a prohibited item on entry to the ground (Breach of Ground Regulation 7): Written Warning To Be Of Good Behaviour for up to 12 months

Unacceptable, threatening or abusive behaviour (Breach of Ground Regulation 9): Written Warning To Be Of Good Behaviour for up to 12 months

Entering on Unauthorised Ticket (ie adult using child ticket): Written Warning To Be Of Good Behaviour for up to 12 months

Posting defamatory, obscene, discriminatory, proprietary or libellous comments about the club, its staff or sponsors etc on the internet or social media: Written Warning To Be Of Good Behaviour for up to 12 months

Possession of a controlled drug or substance: Written Warning To Be Of Good Behaviour for up to 12 months

Being drunk entering or inside the stadium (Breach of Ground Regulation 17): Written Warning To Be Of Good Behaviour for up to 12 months

Possession of alcohol inside the stadium other than in FGR licensed areas (Breach of Ground Regulation 17): Written Warning To Be Of Good Behaviour for up to 12 months

Throwing any item at, onto or towards the playing area (Breach of Ground Regulation 11 ): Up to 1 year stadium ban (4 months remitted for good behaviour)

Possession of a smoke emitting device: Up to 1 year stadium ban (4 months remitted for good behaviour)

Going onto the Playing Area or an Area where spectators are not normally permitted (Breach of Ground Regulation 11 ): Up to 1 year stadium ban (4 months remitted for good behaviour)

Discharge of a smoke emitting device, or similar: Up to 3 year stadium ban (1 year remitted for good behaviour)

Offensive, threatening or abusive behaviour to FGR staff member (including stewards and bar staff): 5 year stadium ban (2 years remitted for good behaviour)

Violent, Racist or Homophobic abuse towards a FGR staff member (including stewards and bar staff): 5 year stadium ban (2 years remitted for good behaviour)

Useful links

For more information on football regulations see: 

Environmental policy

Reducing our impact on the environment sits at the core of everything we do at Forest Green Rovers.

We focus on the three biggest contributing sectors; Energy, Transport and Food - which between them account for the majority of everybody’s personal carbon footprint. These are the focus of our business activities, in terms of providing solutions and alternatives - they are also the focus of our communications, which is a key way in which we seek to bring change. You can read more about our impact on the environment in our Environmental Policy.

Last reviewed 31 March 2020

Safeguarding policy

Forest Green Rovers Football Club is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults that visit any area or department of the club and expects all staff and volunteers to share this commitment.

The club has systems in place to ensure that the welfare of vulnerable groups is dealt with appropriately and in a sensitive manner.

All staff at the football club that work or have contact with children, young people and vulnerable adults receive appropriate training and are DBS checked where appropriate.

If you have any questions or concerns about the welfare of a child, young person or vulnerable adult, please contact:

Mark Smith, Safeguarding officer at The innocent New Lawn on safeguarding@fgr.co.uk

Sarah Urquhart, Safeguarding officer for FGR Community on safeguarding@fgr.co.uk

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