Conor Shaw
Friday 18 September 2020

Everything season-ticket-holders need to know ahead of returning to The New Lawn this weekend.

Parking:

Nailsworth Primary School's car park will be open from 1:30pm on Saturday. Payment is CARD ONLY (American Express not accepted) and this will cost £5. There will be no matchday parking available at The New Lawn.

Entry into the stadium:

Supporters will be allowed to enter The New Lawn from 2pm. Spectators with Candriam East Stand access will enter using the turnstiles adjacent to the Green Man only, while spectators for the North and EESI South Stand will enter through the normal turnstile entrance. Once you have gone through the temperature checks on arrival, please make your way to your seat/or space. 

Season tickets will be loaded onto last season's card. You will receive an email today with the details of your seat. If you're a new season ticket holder or have lost your season ticket, please go to the ticket office which will open from 2pm.

Teamsheets will be available to purchase (CARD ONLY) for 50p at the front of the stadium.

At the end of the match, supporters in the Candriam East Stand must remain in their seat. Stewards will then tell you when you can vacate the stadium.

Supporter Code of Conduct:

In order to assist our staff and stewards, and to help protect you and your fellow spectators, you are kindly requested to follow these guidelines:

Do not attempt to enter the premises if you are displaying any of the symptoms of COVID-19 or if you feel unwell. This will be checked as you arrive at the ground and your temperature will be taken.

At all times and in all parts of the ground, please observe social distancing and avoid close contact with others not in your social bubble.

You must wear a face mask or covering at all times whilst on the stadium complex – unless you have a legitimate reason not to.

This includes whilst you are sat in your seat watching the match.

When ‘brushing’ past supporters or having others ‘brush’ past you to reach seats, please, where possible, behave courteously and with correct etiquette in either re-applying or leaving on your face mask until no potential contact with others is possible.

Remain in your seat at all times wherever possible.

Spectators for the North and South Stands will enter through the normal turnstile entrance.

Spectators with East Stand access will enter using the turnstiles adjacent to the Green Man only.

Be aware that there will be no food and drink outlets available inside the stadium. You can bring food and drink with you, but please, no alcohol.

If you need access to toilets plan accordingly. Due to social distancing requirements not all of the toilet facilities are available and at peak times there are likely to be queues.

Ensure you sit in the exact seat you have been allocated via email. Seats that must not be used with have a red cross sticker on them

You cannot bring bags into the stadium that are larger than A4 sized. Be advised that there is no ‘left luggage’ facility at the stadium.

If you do need to leave your viewing position, wait for a time when the gangway is clear and always follow the signs, or stewards instructions, of which way to go.

If you are seated, when moving past other spectators, to and from your seat, please avoid face-to-face contact with other spectators.

Concourses are to be used only for circulation routes, unless you are waiting to use the toilet - there should be no congregating in concourse areas.

Maintain good hand hygiene – wash your hands or use the sanitiser dispensers provided and avoid touching your face, or handles, railing etc whenever possible.

Please observe respiratory etiquette - always cover your mouth if needing to cough or sneeze.

Avoid hugs, high-fives and any close contact with people who are not within your social bubble.

Avoid going anywhere near the playing surface, players, coaches and other social bubbles at all times.

Please do not, under any circumstances, approach any players or managers for photographs/autographs.

Take care when shouting, singing or celebrating.

If you are attending with other members of your social bubble, please make sure they have read and understood these guidelines too.