GENERAL ADMISSION SEASON TICKET TERMS AND CONDITIONS FOR SEASON 2019/20
1. Issue of a Season Ticket
1.1. The issue of a Season Ticket and subsequent access to the Ground is subject to the Grounds Regulations (as may be amended from time to time).
1.2. Season Tickets are for the use of supporters of the Club only. By applying for a Season Ticket and/or using the same you hereby warrant and represent that you are a supporter of the Club.
1.3. If these Conditions of Issue are not acceptable you should return the Season Ticket to the Club immediately. Use of the Season Ticket to gain entry to the Grounds shall constitute acceptance of the Conditions of Issue and the Ground Regulations.
1.4. The Season Ticket remains the property of the Club at all times. The Club may cancel in whole or in part the Season Ticket at any time without notice. A proportionate refund will be made in certain circumstances, save where the Club cancels the Season Ticket because of a breach of the Ground Regulations.
1.5. In the event that the Season Ticket is lost or stolen you must inform the Club immediately.
These Conditions apply for the Season only and accordingly, unless terminated earlier in accordance with their terms, will terminate at the end of the Season.
3. Admission to the Ground
3.1 The Season Ticket shall admit you to all home league matches played by the Club’s official first team during the specified Season at the Ground. The Season Ticket does not allow you access to any other Club match including, but not limited to, any FA Cup, League Cup, League Trophy or pre-season friendly match.
3.2 If, for any reason, it is decided that any of the Club’s home league matches during the Season is to be played at another stadium, then one alternative ticket will be issued to you in respect of that match.
3.3 No refunds shall be paid in respect of any matches which the Season Ticket entitled you to attend but which you did not attend.
3.4 All persons (including children) must have a valid card or ticket when entering the Ground.The Club will not allow children (or any other person) to be carried through the turnstiles without a valid card or ticket for the relevant match.
3.5 Without prejudice to paragraph 1.2 above, and in light of the Season Ticket Holders being grouped together in designated areas, any attempt to gain access to the Ground wearing or carrying apparel that demonstrate support for the Visiting Club, may result in admission being refused or you being ejected from the Ground and in such circumstances no refund or alternative seat will be offered.
3.6 The Season Ticket must be available for inspection and produced by you on demand by any official, steward or security staff of the Club at all times where the Season Ticket has been used to gain admission to the Ground.
3.7 The Season Ticket shall not entitle the Ticket Holder to reserve the same, or any other, seat at the Ground for any subsequent season.
3.8 The Club does not guarantee that the team for any particular match will necessarily only be selected from the Club’s regular first team players. The team manager may consider it desirable on occasions to omit regular first team players and select the team from the full playing squad.
3.9 No guarantees can be given by the Club that a match will take place at a particular time or on a particular date. The Club reserves the right to reschedule any match without notice and without any liability whatsoever. Your Season Ticket will enable you to attend the re-arranged match if it is one of your pre-paid home league games. The Club will have no further liability whatsoever, including (but not limited to) any indirect or consequential loss or damage, loss of enjoyment or travel or accommodation costs.
4. Duplicate/replacement tickets
4.1 If you have forgotten the Season Ticket, or otherwise cannot produce it, a duplicate matchday card or ticket may be obtained, at the Club’s discretion, upon payment of a non-refundable administration fee of £10.00 at the Club’s match day ticket office. The Club reserves the right to require proof of identity and/or withdraw this duplicate ticket facility for any particular match or matches without notice.
4.2 The Club is not responsible for any Season Ticket which is lost, stolen, defaced, damaged or destroyed. If the Season Ticket is lost, stolen, defaced, damaged or destroyed,the Club may, subject to the Conditions, and in its discretion, issue are placement season ticket upon payment of a non-refundable fee of £10.00.
5. Use of concessionary tickets
5.1 Concessionary priced Season Tickets may only be used by persons that qualify for such Season Tickets, as follows:
(A) “Under 11s” may only be used by persons who will be aged 0 to 10 at 31 August of the relevant Season.
(B) “Under 16s” may only be used by persons who will be aged 11 to 16 at 31 August of the relevant Season.
(C) “Under 21s” Season Tickets may only be used by persons who will be aged 17 to 21 at 31 August of the relevant Season.
(D) “Over 65s” Season Tickets may only be used by persons who will be aged sixty five or over at 31 August of the relevant Season.
5.2 Any person entering or seeking to enter the Ground with a concessionary priced Season Ticket must provide proof of age in the form of a birth certificate or passport. Copies of the relevant document are acceptable, so long as the information is clear, legible and has not been doctored.
5.3 Any person entering or seeking to enter the Ground with a concessionary priced Season Ticket in circumstances where such person is not entitled to such concession will be refused entry. In such case we will not make any refund in respect of any games remaining in the Season.
6. Unavailability of seats
6.1 The Club reserves the right, in its sole discretion, to allocate, on a temporary basis,an alternative seat anywhere in the Ground, including (but without limiting the circumstances when that discretion may be exercised):
(A) when the stand or part of the stand is closed for repairs, maintenance or re-building; or
(B) when the Club, the police or any other relevant authority otherwise considers it desirable in the interests of safety, crowd control or other Club requirements tore-allocate the seat.
6.2 As far as possible, details of any home matches at which there will be a re-allocation of the seat will be notified on the Website and, where practicable, in advance in the Club’s home match day programme.
7. Use of a Season Ticket
7.1 You agree that at all times you shall:
(A) use the Ground in a proper and lawful manner and not so as to cause any nuisance, annoyance or inconvenience to the Club or any other person (including any other spectators or local residents) or to render void or voidable, in part or whole, any insurance maintained by the Club in respect of the Ground;
(B) not cause damage to the Ground (fair wear and tear excepted); and
(C) comply with all of the rules and regulations imposed by the Club from time to time in respect of admission and attendance, including, without limitation, the Ground Regulations.
7.2 The Season Ticket is transferable in accordance with Section 10. It may not be offered as a prize in any promotion or competition, or sold to any third party.
7.3 You shall indemnify the Club against all costs, charges, claims, expenses, demands and liabilities suffered or incurred by it as a result of any breach of these Conditions or any other terms and conditions, rules, laws or regulations,including, without limitation, the Ground Regulations.
7.4 The unauthorised sale or disposal of a Season Ticket is a criminal offence under section 166 of the Criminal Justice and Public Order Act 1994, as amended by the Violent Crime Reduction Act 2006, and such sale or disposal is also illegal under the terms of section 2 of the Fraud Act 2006. The Club will inform the police when it becomes aware that a Season Ticket has been sold illegally and will press for charges to be brought against those breaking this law.
7.5 By entering the Ground, all persons acknowledge that photographic images and/or video recordings and/or stills taken from those video recordings may be taken of them and may also be used in televised coverage of the game or by the Club and/or any Football Authority in perpetuity, by way of any present or future media, for any purpose deemed reasonable by the Club, including, without limitation,for marketing or promotional purposes. Entry into the Ground is confirmation that all persons have consented to such use of their image unless the Club is notified in writing to the contrary. If any images should feature an individual prominently the Club will make reasonable efforts to gain the consent of that person before publishing such image. However, if this is not possible, the entry into the Ground shall be deemed consent unless the Club is notified in writing to the contrary.
7.6 If you are aged 16 years old or under, your parent(s) and/or guardian(s) are also responsible for your actions, conduct and compliance with these Conditions.
7.7 If, acting alone or with others, your conduct, or incitement of others, results in disciplinary action being taken against the Club by The Football Association, you shall be jointly and severally liable to the Club for any loss the Club thereby suffers. You shall also be jointly and severally liable to the Club for any loss the Club suffers as a result of the behaviour of a third party gaining access to a match using the Season Ticket with your permission.
8. Limitation of liability
8.1 The Club shall not be responsible for any interruptions and/or restrictions to the view of a match caused by virtue of the position of the seat and/or the actions of other spectators.
8.2 The Club hereby excludes any liability for loss, injury or damage to persons/property in or around the Ground except in respect of death or personal injury resulting from any negligence of the Club or for the Club’s fraud.
8.3 Except as otherwise set out in these Conditions, and to the fullest extent permitted by applicable law, the Club shall not have any liability in respect of any failure to carry out, or any delay in carrying out, any matter in respect of these Conditions, including admitting you to the Ground for a particular match, caused by any circumstances outside the Club’s reasonable control.
9. Default and suspension and/or termination of Season Tickets
9.1 Any Season Ticket obtained or used in breach of the Conditions and the Terms & Conditions of Entry shall be automatically void and all rights conferred or evidenced by such Season Ticket shall be nullified.
9.2 The Season Ticket may be suspended, withdrawn and/or cancelled without the payment of any refund, in the event that you are under investigation by the Police, charged, cautioned or found guilty of any football related offence anywhere in the world, is ejected and/or banned from the Ground or any other sports stadium anywhere in the world or breaches any of the Conditions; or
9.3 Racial, homophobic, sexist or discriminatory abuse in any form will not be tolerated. If you are caught abusing a player or any other individual you will be reported to the police and prosecution and a lengthy ban from the Club. In addition, the Season Ticket will be immediately withdrawn and no refund will be given.
9.4 Upon request by a Club official or a police officer you must immediately surrender the Season Ticket.
9.5 In the event of any cancellation and withdrawal in accordance with this paragraph, no refund shall be payable in respect of any unexpired portion of the Season Ticket.
9.6 In the event that the Season Ticket is withdrawn or cancelled, the Club reserves the right to exclude you from any membership scheme maintained or organised by the Club and/or to disqualify you from applying for any match ticket or season ticket at its discretion.
10. Sale, assignment and third party rights
10.1 All rights with respect to the Season Ticket are personal and shall cease upon the death.
10.2 You may temporarily assign or lend the Season Ticket, or any benefit of it, to a Guest for no more than three successive home matches and no more than ten home matches in total in a season. You agree you are jointly and severally responsible for any breach of these terms and conditions and the Ground Regulations by the Guest using your Season Ticket. You must provide the name and address of your Guest(s) when asked to do so by any official, steward or employee of the Club and/or any police officer.
10.3 If you have purchased your Season Ticket at a concessionary price you should not temporarily assign or lend your Season Ticket to a Guest who would not be entitled to the same concession i.e. you should not assign or loan Junior Season Ticket or Young Adult Ticket to an adult. Your guest must provide proof of age as set out in paragraph 5.2.
10.4 You may not temporarily assign or lend the Season Ticket to someone you know is the subject of a ban by the Club or any other football club.
10.5 If you wish to assign or loan the Season Ticket for more than ten home matches in a season you must first obtain the express written consent of the Club by emailing email@example.com or calling 0333 123 1889. Such consent may be withheld at the Club’s absolute discretion and may be given by the Club before or after any such assignment, transfer or lending.
10.6 You may not profit from the assignment or loan of the Season Ticket.
11. Disabled Members
11.1 Disabled Members must bring their current Season Ticket with them to every home match. A disabled Member’s carer/companion must also bring their ticket with them to every home match.
11.2 Carers/companions must NOT use the Season Ticket to attend matches on their own or with any non-disabled person.
11.3 Disabled Season Ticket Holders must also bring their Disabled Supporters Registration Card (the white photo ID card) with them to every home match.
12.1 The Club reserves the right to make changes to any of the Conditions referred to herein and notify you of the same notified by display these at the Ground and on the Website.
12.2 You should notify the Club of any change of address by email to firstname.lastname@example.org or in writing to New Lawn, Another Way, Forest Green, Nailsworth, Gloucestershire GL6 0FG. Please quote your membership number.
13. Entire agreement
These Conditions constitutes the whole and only agreement between us in respect of the subject matter of these Conditions and supersedes and extinguishes all prior oral or written agreements, understandings or arrangements between us relating to the subject matter of these Conditions.
The Club’s failure to exercise, or delay in exercising, any right, power or remedy provided by these Conditions, the documents referenced herein or by law shall not constitute a waiver of that right, power or remedy.
15. Governing Law
These Conditions, and any dispute or claim arising out of or in connection with them,shall be governed by and construed in accordance with the laws of England and Wales. The parties hereby submit to the exclusive jurisdiction of the courts of England and Wales.
Schedule 1 – Glossary
In these Conditions, the following terms have the following meanings:
“Club” means Forest Green Rovers Football Club Limited;
“Conditions” means the terms and conditionsset out in this document (as amended from time to time);
“Guest” means arelative, friend, colleague and/or, companion to disabled supporters who wouldbe entitled to purchase a Match Ticket under the Ground Regulations.
“Ground” means The New Lawn, Another Way,Forest Green, Nailsworth, Gloucestershire, GL6 0FG;
“Season” means the football season (the season in which the Season Ticket is valid);
“Season Ticket” means the (electronic) entry card entitling you to admission to certain home games played by the Club at the Ground; and
"Visiting Club" means the football club playing against the Club.